tk bajee's commitment to responsible gambling
When gambling becomes a source of stress rather than enjoyment, seeking help takes courage. tk bajee believes every player has the right to set their own limits — and it is our responsibility to create an environment where those limits are respected.
Why is responsible gambling important?
Casino games or sports betting — any form of wagering should be a form of entertainment, not a livelihood. tk bajee always reminds players that there is no guarantee of winning any game. When gambling becomes habitual and turns into an attempt to recover losses, it has crossed the line from entertainment.
Reading about who we are and what we stand for shows that tk bajee has put player safety first from the very beginning. Every account includes tools that users can activate themselves — no one else makes that decision for you.
Online gaming is growing rapidly in Bangladesh. Building a culture of responsible practice in this environment is essential. tk bajee's terms and conditions clearly state that no account may be opened by anyone under the age of 21, and any breach of this rule will result in the permanent closure of the account.
If you feel that you or someone you know cannot control their betting, contact our 24/7 live chat without delay. Our FAQ page has detailed answers on account restrictions and self-exclusion procedures.
Tools to keep yourself safe
Daily and monthly deposit limits
Set in advance the maximum amount you will deposit each day or each month. Once a limit is set it takes effect right away — but increasing it requires a waiting period.
Setting a loss limit
Betting stops automatically once you have lost a set amount. This limit can also be set on a weekly or monthly basis — just let us know via live chat.
Temporary break (cooling-off)
You can temporarily close your account for anywhere from one day to several weeks. During this time neither logging in nor depositing is possible — your balance remains safe.
Setting a session time
Decide how long you will play each day. When the set time is up, an automatic warning appears and the session ends. Taking breaks from extended gaming is good for your mental health.
Self-Exclusion
If you feel it has become difficult to control your betting, you can apply to close your account permanently or for an extended period. Making this decision is a sign of strength, not weakness.
Reality check reminders
Pop-up notifications appear at regular intervals to show how long you have been playing and how much you have spent. This information helps you stay aware of your activity.
To activate or change any of the tools above, contact us via 24/7 live chat. Your request will be handled with complete confidentiality.
The core principles of responsible gambling at tk bajee
Entertainment — not investment
Betting is a leisure expense — like a cinema ticket or a restaurant bill. Placing more bets in an attempt to recover lost money is not a sound strategy; it opens the door to even greater losses.
Play within your means
Only play with money you can afford to lose without affecting your daily life. Never use funds set aside for rent, food, education, or medical care.
Play with a clear head
It is best not to bet when you are under stress, feeling low, or under the influence of alcohol. In such states your ability to make decisions is reduced and the risk of serious losses increases.
Always respect the age limit
You must be at least 21 years old to open an account at tk bajee. To protect minors, keep your account secure and out of reach of younger family members.
Take regular breaks
Playing for long stretches without a break reduces your judgment. Take at least one break every hour — get up, walk around, drink some water.
Recognise the warning signs
If you regularly notice any of the signs below in yourself or someone else, it is time to seek help.
- Repeatedly betting to recover lost money, but losing more each time.
- Spending more time gaming by cutting back on sleep, work, or time with family.
- Borrowing money or dipping into savings in order to bet.
- Hiding your gambling from family or friends, or lying about it.
- Trying to stop gambling but being unable to, and feeling irritable or anxious about it.
- Becoming irritable after losses and damaging your relationship with family.
- Using gaming as an escape from stress or loneliness.
Check yourself
Think honestly about your own habits. Read the questions below and answer them to yourself.
- In the past month, have you bet beyond your budget?
- Have you ever found it hard to stop playing on a given day?
- Have you felt upset after a loss and rushed to play again to win it back?
- Have family members or people close to you expressed concern about your gambling habits?
- Have you spent more time gambling at the expense of work or studies?
- Have you kept anything related to your gambling hidden from your family?
Ways to get help
Asking for help is nothing to be ashamed of. Support is available through each of the channels below.
tk bajee Live Chat
Chat with us in Bengali on our live chat, available 24/7. Get immediate help with account limits, taking a break, or self-exclusion — whatever you need.
Email Support
Contact our support team by email. Providing detailed information will help us assist you quickly and effectively.
Family and friends
Talk openly with the people close to you. Support from family plays the biggest role in reducing stress and changing habits.
Professional counselling
Speak with a psychologist or counsellor. There are professional treatments for addiction-related problems that can help effectively.
Contact tk bajee Support
Email: [email protected] — we provide support in Bengali and English 24/7. All your information is kept completely confidential.
Protection of minors
tk bajee verifies age at the time of registration to open an account. No one under the age of 21 is given access to gaming under any circumstances. If you suspect that a minor is using an account, please inform us immediately.
Take some basic precautions to prevent younger family members from accessing your account:
- Use a strong password and screen lock on your device.
- Make a habit of not saving passwords in your browser.
- Always log out when you finish playing.
- Never share your payment PIN or mobile banking details with anyone.